Hi. Where I live, I cannot receive Internet service from any company except HughesNet and dial-up. Myself and my family have been trying to receive internet service from Time Warner Cable for the past 13 years. Every time we asked, we were denied service. I have asked for site surveys aplenty and it seemed as if one finally went through. The other day, I went on the site to see if we could receive service yet. Bewilderingly, it said my address was up for service. I was dumbfounded. I went into chat to talk with a representative to confirm that I could receive service. Repeatedly she proclaimed I could, so I didn't think a second more and signed up for the Ultimate Internet service. I was ready to enjoy the Internet I have been craving for years. I had to give my Social Security number and credit card number to confirm the order and was given a confirmation order number. I received an email the other day to follow-up on the confirmation and I followed everything, but I was told the address I lived on could not receive service, for it was not on their service map. I have been trying to get a reasonable explanation as to why I was told I could and not I cannot.
Am I a victim of false advertisement from Time Warner Cable?
Also, what can I do to influence them to come down my road, or just anything in general?
This is more of a discussion than a debate, if one can not presume already. Comments and especially a "con" debater are encouraged in this discussion.