The Instigator
stephenyoo1995
Pro (for)
Losing
6 Points
The Contender
JustCallMeTarzan
Con (against)
Winning
30 Points

Technology hurts society more than it helps it.

Do you like this debate?NoYes+0
Add this debate to Google Add this debate to Delicious Add this debate to FaceBook Add this debate to Digg  
Vote Here
Pro Tied Con
Who did you agree with before the debate?
Who did you agree with after the debate?
Who had better conduct?
Who had better spelling and grammar?
Who made more convincing arguments?
Who used the most reliable sources?
Reasons for your voting decision
1,000 Characters Remaining
The voting period for this debate does not end.
Voting Style: Open Point System: 7 Point
Started: 1/8/2008 Category: Technology
Updated: 9 years ago Status: Voting Period
Viewed: 5,642 times Debate No: 1558
Debate Rounds (1)
Comments (1)
Votes (12)

 

stephenyoo1995

Pro

In a survey of its membership, the Society for Advancement of Consulting (SAC) found that businesses vary widely in net gain or loss from the use of technology.

Member Wayne McKinnon, a technology consultant from Ottawa, states that, "Businesses often have it backwards. They look at technology and then try to figure out a use for it. Instead, they should first look at business outcomes. After that, technology can help in just two areas: new opportunity and increased efficiency."

Many organizations spend more money "wrangling" technology than they gain in commensurate savings. Examples include: endless phone menu choices that cause customers to hang up; reduced staffs, which produce inefficient lines and waiting time; incorrect automated responses, which cause "failure work" and live intervention; email that generates meaningless and never-ending threads of messages; and cell phones that constantly interrupt discussions, meetings, and even creative processes.

Ron Montgomery, SAC member from Overland Park, KS, observed, "Organizations neglect to establish criteria for success. How they can use technology to help their customers and suppliers succeed is seldom a priority. If you ask your customers and providers how you can best help them, that process in itself will provide competitive advantage, almost irrespective of the ensuing technology change," Montgomery said.

SAC CEO Alan Weiss, Ph.D., adds that technology is often a crutch to avoid dealing with both employees and customers on an interactive basis. "My personal survey," Weiss says, "turned up an inordinate amount of customers who know that by punching phone buttons indiscriminately, they will eventually reach a live person. No one is winning from technology in those situations. Technology must begin with legitimate business goals, or it's probably going to cost more than it saves."

Obviously, for all the above reasons and more, technology hurts society more than it helps it.
JustCallMeTarzan

Con

I'm not sure where you get the notion that technology hurts society. While you may be able to point to isolated incidences of technology harming society, I can demonstrate numerous technological developments that have immeasurably helped society - far more than any other pieces may have hurt it.

Let's first address your argument, which doesn't deal with society, but rather with business. You present several areas where you believe technology has hurt business:

1) Phone Menu Choices
2) Reduced Staffs
3) Incorrect Automated Responses
4) Meaningless E-mail
5) Cell phones

These are all inventions with the POTENTIAL to harm society. But then again, most all inventions have that potential, so this is really nothing special at all. Let's examine the actual technology these utilize, not the abuse of it.

1) The telephone allows instantaneous communication over very long distances, allowing business transactions, personal communication, government business, etc... to take place. Hardly a detriment to society.

2) Reduced Staffs? Those aren't technology! Perhaps you could enlighten me as to who invented reduced staffs?

3) Automated Responses allow for tedious work to be handled by machine. It's not a flaw in the technology that produces incorrect responses - it's a flaw in the people that programmed it. And still, we have the further reduction of this technology to the telephone (see #1). This allows for employees to be much more efficient - instead of 50 phones and people, now there are 5 people monitoring automated systems. Hardly a detriment to society.

4) E-mail allows for (basically) free textual communication anywhere in the world. Abuse of technology (mass e-mails) is nothing new. If an e-mail is an automated response, it can also be automatically deleted. I utterly fail to see any harm to society in e-mail.

5) Cell phones are basically a step above the telephone - same benefit, no cord. How many people's lives do you suppose have been saved by cell phones? I see a significant IMPROVEMENT to society here.

"Obviously, for all the above reasons and more, technology hurts society more than it helps it." I see five improvements to business practices above that come from technology - no harm done.

Now let's look at some pieces of technology that have historically helped society...

The Printing Press
The Steam Engine
The Light Bulb
Indoor Plumbing
The Microprocessor
The Battery
Penicillin
The Internal Combustion Engine
The Clock
The Radio
The Locomotive
The Electric Generator
The Electric Motor

One can CLEARLY see that pieces of technology have been an IMMENSE benefit to society, not a hindrance. I see no possible way to claim that technology hurts society when there are so many benefits to be reaped by these inventions.

I await your rebuttal - and please address society like your topic says, and not exclusively business.
Debate Round No. 1
1 comment has been posted on this debate.
Posted by JustCallMeTarzan 9 years ago
JustCallMeTarzan
oops - didn't realize it was only 1 round.
12 votes have been placed for this debate. Showing 1 through 10 records.
Vote Placed by HCPwns95 9 years ago
HCPwns95
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by Tatarize 9 years ago
Tatarize
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by Mr.ROdr1duez 9 years ago
Mr.ROdr1duez
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:Vote Checkmark--3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:30 
Vote Placed by robizzle 9 years ago
robizzle
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by milovictor 9 years ago
milovictor
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by C-Mach 9 years ago
C-Mach
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by LandonWalsh 9 years ago
LandonWalsh
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by Mr.Cactuar 9 years ago
Mr.Cactuar
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03 
Vote Placed by stephenyoo1995 9 years ago
stephenyoo1995
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:Vote Checkmark--3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:30 
Vote Placed by Cicero21 9 years ago
Cicero21
stephenyoo1995JustCallMeTarzanTied
Agreed with before the debate:--Vote Checkmark0 points
Agreed with after the debate:--Vote Checkmark0 points
Who had better conduct:--Vote Checkmark1 point
Had better spelling and grammar:--Vote Checkmark1 point
Made more convincing arguments:-Vote Checkmark-3 points
Used the most reliable sources:--Vote Checkmark2 points
Total points awarded:03