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Manual account verification

hldemi
Posts: 42
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8/6/2015 9:46:33 AM
Posted: 1 year ago
In order for me to vote DDO needs to verify my account. Since my country is not listed under DDOs list I needed to sent them a request in customer support to manually verify my account.

Now I done that 5 days ago. Haven't received any note that its in progress or even noted by DDO. How long this process takes on average ?
Diqiucun_Cunmin
Posts: 2,710
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8/6/2015 11:22:39 AM
Posted: 1 year ago
At 8/6/2015 9:46:33 AM, hldemi wrote:
In order for me to vote DDO needs to verify my account. Since my country is not listed under DDOs list I needed to sent them a request in customer support to manually verify my account.

Now I done that 5 days ago. Haven't received any note that its in progress or even noted by DDO. How long this process takes on average ?

I've tried that before, too. Customer support doesn't really read your emails. You should contact airmax1227 - he has the power to do grant you the privilege.
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Emilrose
Posts: 2,479
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8/6/2015 11:56:24 AM
Posted: 1 year ago
What is your country btw? ;D
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lannan13
Posts: 23,075
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8/6/2015 12:46:34 PM
Posted: 1 year ago
At 8/6/2015 9:46:33 AM, hldemi wrote:
In order for me to vote DDO needs to verify my account. Since my country is not listed under DDOs list I needed to sent them a request in customer support to manually verify my account.

Now I done that 5 days ago. Haven't received any note that its in progress or even noted by DDO. How long this process takes on average ?

Have you also done the email and phone verification?
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hldemi
Posts: 42
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8/6/2015 2:27:23 PM
Posted: 1 year ago
At 8/6/2015 11:56:24 AM, Emilrose wrote:
What is your country btw? ;D

I`m from Dubrovnik, Croatia.

Famous King`s Landing for the GOT fans :D
hldemi
Posts: 42
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8/6/2015 2:28:02 PM
Posted: 1 year ago
At 8/6/2015 12:46:34 PM, lannan13 wrote:
At 8/6/2015 9:46:33 AM, hldemi wrote:
In order for me to vote DDO needs to verify my account. Since my country is not listed under DDOs list I needed to sent them a request in customer support to manually verify my account.

Now I done that 5 days ago. Haven't received any note that its in progress or even noted by DDO. How long this process takes on average ?

Have you also done the email and phone verification?

Yes. All is fine. Airmax verified my account in a matter of minutes.