Imagine I am a guy from Juggle
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1/3/2016 12:42:59 AM Posted: 2 years ago As many users are aware, the site had a prolonged outage this AM. It affected all users for the entirety of the outage.
The problem arose from a simple server OS issue - it "locked up". Under normal conditions this sort of issue can and should be resolved in as few as 15 minutes, but can take as long as 20 or 30 minutes before we are even aware there is an issue. We strive to resolve any technical issue as soon as we can, and under a hour is within our normal operational expectations, however, as we are all trying to enjoy our holidays too, we missed it. Our on-call person (me) was having some fun, and just didn't notice his phone. The server is back up and functioning correctly now. I apologise for the inconvenience to our users. Regards Some Tech Juggle My question to you is. If you saw this when you came back to the site, what would you have said? "Thanks for working on a holiday weekend"? "Sorry you had to be dragged away from your family"? It is my bet, it is my experience that is exactly what users will say. You turn the issue into a reason for the user base to care about the work you have to do, and all it takes is a couple poorly written paragraphs. Its the difference between a "thanks for understanding" and a big "f**k off you annoying users". |
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1/3/2016 1:49:10 AM Posted: 2 years ago At 1/3/2016 12:42:59 AM, TBR wrote: Well it looks very poorly written. I know what they are trying to say, but with the way it's written it looks like they're saying, "This issue is normally and we usually resolve it, but as you know we are enjoying the holidays and were a little late in doing so. I was obvious and didn't check my phone and was unaware of the porblem." Looks like a big "go fvck yourself" to me. -~-~-~-~-~-~-~-Lannan13'S SIGNATURE-~-~-~-~-~-~-~- "If you are going through hell, keep going." "Sir Winston Churchill "No one can make you feel inferior without your consent." "Eleanor Roosevelt "Sometimes it is hell, trying to get to heaven."- Undertaker Keep a Positive Mental Attitude! DDO Hall of Famer |
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1/3/2016 1:53:03 AM Posted: 2 years ago At 1/3/2016 1:49:10 AM, lannan13 wrote:At 1/3/2016 12:42:59 AM, TBR wrote: lannan13, this is ME writing this as an example of what to do. Users are generally very understanding if given even the slightest clue that you are working on it. There are three threads on the forum bashing the site. This could ALL be gone with just a touch of interaction from the admins. That is my point. |
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1/3/2016 2:21:47 AM Posted: 2 years ago At 1/3/2016 1:53:03 AM, TBR wrote:At 1/3/2016 1:49:10 AM, lannan13 wrote:At 1/3/2016 12:42:59 AM, TBR wrote: Well Something is better than nothing. I would appiraiate some not of some shape or form. -~-~-~-~-~-~-~-Lannan13'S SIGNATURE-~-~-~-~-~-~-~- "If you are going through hell, keep going." "Sir Winston Churchill "No one can make you feel inferior without your consent." "Eleanor Roosevelt "Sometimes it is hell, trying to get to heaven."- Undertaker Keep a Positive Mental Attitude! DDO Hall of Famer |
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1/3/2016 3:13:41 AM Posted: 2 years ago RM posted then got banned instantly before his post went through?
WTF lol |
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1/3/2016 3:40:47 AM Posted: 2 years ago At 1/3/2016 3:13:41 AM, Mikal wrote: It was under a Juggle name which is an auto ban. -~-~-~-~-~-~-~-Lannan13'S SIGNATURE-~-~-~-~-~-~-~- "If you are going through hell, keep going." "Sir Winston Churchill "No one can make you feel inferior without your consent." "Eleanor Roosevelt "Sometimes it is hell, trying to get to heaven."- Undertaker Keep a Positive Mental Attitude! DDO Hall of Famer |
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1/3/2016 3:53:30 AM Posted: 2 years ago Well I wasn't using it then so it didn't affect me. But if I had wanted to use it then I would have come back later. There are a million and one other things to do in life.
Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 4:28:13 AM Posted: 2 years ago At 1/3/2016 3:53:30 AM, sadolite wrote: Yea, so not the point. The point is, Juggle has a terrible perception among the user-base. It is my contention that a good deal of this problem could be resolved with better communication. |
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1/3/2016 4:35:09 AM Posted: 2 years ago At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Meh the site woks fine for me Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 4:36:43 AM Posted: 2 years ago At 1/3/2016 3:13:41 AM, Mikal wrote: RM?? Crux Sancta Sit Mihi Lux |
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1/3/2016 4:37:15 AM Posted: 2 years ago At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: The site is riddled with technical issues, and piss poor user sanctification with the operators. I think you are a capitalist, and generally care about how to grow a business. This one is doing most of it wrong. |
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1/3/2016 6:54:28 AM Posted: 2 years ago At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: Or in this case FuhrerJuggle. Call me Vox, the Resident Contrarian of debate.org. The DDO Blog: https://debatedotorg.wordpress.com... #drinkthecoffeenotthekoolaid |
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1/3/2016 3:21:05 PM Posted: 2 years ago At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: *picks up axe and puts on war helmet to go invade the Juggle offices* Waiting on your command Chief |
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1/3/2016 6:25:40 PM Posted: 2 years ago At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: What did FuhrerJuggle post? Crux Sancta Sit Mihi Lux |
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1/3/2016 6:32:44 PM Posted: 2 years ago At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: Nothing. Nothing at all. That's the point. Had they bothered to post even a simple message they could have improved customers relations. |
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1/3/2016 6:41:26 PM Posted: 2 years ago At 1/3/2016 6:32:44 PM, TBR wrote:At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: I'm not talking about Juggle, i'm talking about a troll account pretending to be Juggle. Crux Sancta Sit Mihi Lux |
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1/3/2016 6:44:11 PM Posted: 2 years ago At 1/3/2016 6:41:26 PM, triangle.128k wrote:At 1/3/2016 6:32:44 PM, TBR wrote:At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: That was ME pretending to be a proper admin from the company. I realize that the point has been missed by everyone, my fault. What I was trying to do was show how easy it would be to improve the attitude and relations between the users and Juggle. |
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1/3/2016 6:50:05 PM Posted: 2 years ago At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Yet it is #1 Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 6:51:57 PM Posted: 2 years ago At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Oh ya, and it is still FREE to the user. Looking a gift horse in the mouth if you ask me. Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 6:52:49 PM Posted: 2 years ago At 1/3/2016 6:41:26 PM, triangle.128k wrote:At 1/3/2016 6:32:44 PM, TBR wrote:At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: I can't tell you how many times I have been through this from the other side. Outages and disaster recovery is a big part of IT. In the way back, two servers failed in the development department of a large bank I was working at. They were intended as mirrored servers, and the entire setup was a mess. During the failure, the entire department of like 30 developers were down (very costly day). They were very pissed at me and we did a post-mortem on the event. What we got to was, I did everything very well - thank-you very much. The design/setup was flawed from the start, and proper maintenance was not done. Bunch of stuff really. However, the point is, the guy who got the most negative points on the review was the guy who was responsible for communicating with the business group. He fu*ked the thing start to finnish. |
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1/3/2016 6:55:58 PM Posted: 2 years ago At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Its not free. We are customers. Are you a complete idiot? If they are loosing money on this site (look at Alex) they are the fools. More than enough traffic, and a bound rate that sucks. A child could turn this site into a moneymaker |
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1/3/2016 7:03:19 PM Posted: 2 years ago At 1/3/2016 6:55:58 PM, TBR wrote: This is SADOLITE youre talking about here..... DDO: THE MOVIE = http://www.debate.org... http://www.debate.org... VP of DDO from Dec 14th 2014 to Jan 1st 2015 Internet Missing Person Alert: Angsty teen with daddy issues who is a failed horse rapist and also may be a cross-dresser. If spotted, please contact your local animal control or whatever disease-control organization is close by so they may return the species back to its garbage container habitat. |
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1/3/2016 7:10:36 PM Posted: 2 years ago At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: "Its not free. We are customers." Funny I must be a preferred customer I pay nothing, what do you pay? Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 7:12:00 PM Posted: 2 years ago At 1/3/2016 7:10:36 PM, sadolite wrote:At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: We pay with our eyeballs you fool. We provide all the content (for free) to them. |
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1/3/2016 8:14:22 PM Posted: 2 years ago At 1/3/2016 7:12:00 PM, TBR wrote:At 1/3/2016 7:10:36 PM, sadolite wrote:At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: No they provide an entertainment service to you for free. It is the advertisers that are customers. Do you buy from the advertisers on this site? I really don't think you people understand how this site works. You are traffic. The advertisers pay money to juggle in the hopes that you will read their advertisements and buy something from them. Juggle provides the platform for the advertiser at a fee. If you don't buy from them they quit advertising juggle loses revenue. Juggle doesn't get revenue because you log on and talk about inane crap. If you want the site to spend more money on the site you need to be a customer of the advertiser, get it. Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 8:44:06 PM Posted: 2 years ago At 1/3/2016 8:14:22 PM, sadolite wrote:At 1/3/2016 7:12:00 PM, TBR wrote:At 1/3/2016 7:10:36 PM, sadolite wrote:At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Yea, I'm sticking with you are an idiot. Without content and users, the site has no value to advertisers. Loosing users devalues the property. Loosing users reduces content. You are the one with absolutely no idea how to make this business work. |
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1/3/2016 9:00:32 PM Posted: 2 years ago At 1/3/2016 8:44:06 PM, TBR wrote:At 1/3/2016 8:14:22 PM, sadolite wrote:At 1/3/2016 7:12:00 PM, TBR wrote:At 1/3/2016 7:10:36 PM, sadolite wrote:At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Ya because the content of DDO is in such demand Beware of the people who are in your circle but are not in your corner. And with the stroke of a pen people 18 to 21 who own a gun became criminals and public enemy #1 having committed no crime and having said nothing. Just like the Jews in Germany during WW2. Must be a weird feeling. When I hear people crying and whining about their first world problems I think about the universe with everything in it and people in wheelchairs and all of their problems go away. |
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1/3/2016 10:09:08 PM Posted: 2 years ago At 1/3/2016 6:44:11 PM, TBR wrote:At 1/3/2016 6:41:26 PM, triangle.128k wrote:At 1/3/2016 6:32:44 PM, TBR wrote:At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: http://www.debate.org... This is who I mean Crux Sancta Sit Mihi Lux |
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1/3/2016 10:25:20 PM Posted: 2 years ago At 1/3/2016 10:09:08 PM, triangle.128k wrote:At 1/3/2016 6:44:11 PM, TBR wrote:At 1/3/2016 6:41:26 PM, triangle.128k wrote:At 1/3/2016 6:32:44 PM, TBR wrote:At 1/3/2016 6:25:40 PM, triangle.128k wrote:At 1/3/2016 6:54:28 AM, Vox_Veritas wrote:At 1/3/2016 4:36:43 AM, triangle.128k wrote:At 1/3/2016 3:13:41 AM, Mikal wrote: I see. Understood now. |
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1/3/2016 10:27:27 PM Posted: 2 years ago At 1/3/2016 9:00:32 PM, sadolite wrote:At 1/3/2016 8:44:06 PM, TBR wrote:At 1/3/2016 8:14:22 PM, sadolite wrote:At 1/3/2016 7:12:00 PM, TBR wrote:At 1/3/2016 7:10:36 PM, sadolite wrote:At 1/3/2016 6:55:58 PM, TBR wrote:At 1/3/2016 6:51:57 PM, sadolite wrote:At 1/3/2016 6:50:05 PM, sadolite wrote:At 1/3/2016 4:37:15 AM, TBR wrote:At 1/3/2016 4:35:09 AM, sadolite wrote:At 1/3/2016 4:28:13 AM, TBR wrote:At 1/3/2016 3:53:30 AM, sadolite wrote: Yea it is. Getting fresh content for this sort of advertising driven site is the most difficult. Again, it would seem you are clueless in this score. |