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Sallie Mae Issues

Khaos_Mage
Posts: 24,996
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1/1/2014 7:50:25 PM
Posted: 4 years ago
Has anyone had any problems with Sallie Mae?

Since they bought my loan from the other bank, they have:
1. Been unable to tell me why my payments went up 60 cents.
2. Processed a payment made out for $50.60, as $50.00
3. Processed a payment made out for $50.54, as $50.51
4. Lost a payment in the mail room, which I called 12/26 about, and they said they would not cash it, yet, it was processed 12/27 (so, I double paid last month)

This is all in about 18 months.
Is this par for them?
I have/had numerous debts of various types with numerous agencies, and NEVER have I had an issue in payment receipts.

It is quite annoying and aggravating, and I don't enjoy spending a total of about 1 hour of my life dealing with their incompetence to fix their mistakes so far.
At least the noble sheep provides us warm sweaters. All your hides would provide are coward pants. - Dick Solomon

"I call albatross!" - seventhprofessor
dtaylor971
Posts: 1,943
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1/1/2014 7:51:45 PM
Posted: 4 years ago
...I'm lost here.
"I don't know why gays want to marry, I have spent the last 25 years wishing I wasn't allowed to." -Sadolite
lewis20
Posts: 5,093
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1/2/2014 2:37:20 PM
Posted: 4 years ago
Don't get in bed with Sallie Mae hah
"If you are a racist I will attack you with the north"- Abraham Lincoln

"Do not wear clothing woven of two kinds of material" - Leviticus 19 19

"War is a racket" - Smedley Butler