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Sallie Mae Issues

Khaos_Mage
Posts: 23,214
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1/1/2014 7:50:25 PM
Posted: 2 years ago
Has anyone had any problems with Sallie Mae?

Since they bought my loan from the other bank, they have:
1. Been unable to tell me why my payments went up 60 cents.
2. Processed a payment made out for $50.60, as $50.00
3. Processed a payment made out for $50.54, as $50.51
4. Lost a payment in the mail room, which I called 12/26 about, and they said they would not cash it, yet, it was processed 12/27 (so, I double paid last month)

This is all in about 18 months.
Is this par for them?
I have/had numerous debts of various types with numerous agencies, and NEVER have I had an issue in payment receipts.

It is quite annoying and aggravating, and I don't enjoy spending a total of about 1 hour of my life dealing with their incompetence to fix their mistakes so far.
My work here is, finally, done.
dtaylor971
Posts: 1,907
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1/1/2014 7:51:45 PM
Posted: 2 years ago
...I'm lost here.
"I don't know why gays want to marry, I have spent the last 25 years wishing I wasn't allowed to." -Sadolite
lewis20
Posts: 5,093
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1/2/2014 2:37:20 PM
Posted: 2 years ago
Don't get in bed with Sallie Mae hah
"If you are a racist I will attack you with the north"- Abraham Lincoln

"Do not wear clothing woven of two kinds of material" - Leviticus 19 19

"War is a racket" - Smedley Butler