I bank there, and after seeing/hearing about various scandals, I'm wondering about their leadership. Generally it's the folks who aren't at the top who wind up taking the fall for the higher ups. Here, the ex-employees claim they were following the law and were fired for not making sales quotas (i.e. not creating secret unauthorized bank accounts). Bur the bank heads create the culture, and some of them either created or permitted an environment where there were plenty of illegal activities, so something needs to change.
Yes, Well Fargo needs a major change in leadership because the current leaders have led to the distruction of their company. It was all about profit and making more accounts, even if that meant the customers were hurt. The business plan failed and new people need to come in at the top.
Wells Fargo has a top-down problem of corruption, and selling clients products that they don't need. In some cases, the clients didn't even know that they bought those products. Many employees were victims of punishment for failing to break the law. Wells Fargo needs a change at the top in order to become an honest company.
Wells Fargo was one of the many banks implicated in the 2008 recession. Now several employees are suing their former company for damages. They claim that they were not involved in the bank's nefarious practices during 2008. This is an indication of the corruption at this company, which also indicates just how badly Wells Fargo needs new leaders.