Mandatory arbitration for consumers and businesses is not a good idea. Arbitration for consumers and businesses should only be used when there is a problem to be resolved between consumers and businesses. If there isn't any problem between consumers and business then it is unnecessary to have any arbitration, so mandatory arbitration would not be a good idea.
No, I don't believe consumers should be required to try to resolve every dispute with a business through mandatory arbitration. As anyone who has been involved in an arbitration could tell you, the costs can actually be more than going to court, and there may not be any appeal if you think the outcome isn't right. There are a lot of instances where mandatory arbitration is the best choice, but that is not in every instance.
No, mandatory arbitration for consumers and business is not a good idea, because it only lets those who want to cheat others get away with not having to face a judgment day. Unfortunately, judges in America are so lazy anymore that they deny people's rights to trials. We are in a banana republic.
Mandatory arbitration for consumers and businesses is not a good idea. These days many consumer contracts -- for moving, financial planning, credit cards, cell phones and almost everything else -- contain a sneaky little fine-print clause that says if the customer has a problem with the company, the matter will be handled in arbitration rather than in court. Consumer advocates have long said that the clauses deny consumers their right to a fair hearing.