Arbitration agreements take workplace disputes away from the office and into an impartial third party. Although the arbitration process can be lengthy, during disputes this is sometimes a more effective way to settle an argument rather than going to court. An arbitrator can also keep the dispute out of the court system to free up the court's time to take on more pressing matters such as murders, rapes and abuse cases.
Employers should not require employees to sign arbitration to settle disputes as this policy does not protect the employee. It would allow the employer to choose the arbitrator and leave the employee without the ability to sue when the situation allows for it. It also would force the employee to have to potentially stay in a situation which is not safe for the employee.