Presidents often lose the ability to relate to ordinary Americans. Presidents no longer drive, go out by themselves; instead they just live inside an insulated bubble from the rest of society. Presidents do not feel economic headwinds the same way that most working Americans do. In short, it is difficult for presidents to relate to average Americans.
Often the POTUS is isolated from the rest of the country. When the President of the United States cannot drive on public roads, he or she is missing out seeing the needs of our valuable transportation system firsthand. The way Americans travel is an important part of our daily lives.
I definitely feel that presidents lose the ability to relate to normal Americans, and this is often seen in their policy decisions. In addition to not being able to drive on public roads, presidents travel with a full secret service detail at all times and they are surrounded by assistants and underlings that follow their orders and see to their needs. No normal person lives this way, and this is why presidents lose the ability to relate.
No, presidents don't lose the ability to relate to ordinary Americans. They are necessarily placed in a position to be removed from much of everyday life for safety and to allow them to see a bigger picture. This does not necessarily prevent them from relating to ordinary Americans. That removal is a personal choice, often made by people who are not even in office.