Clearly. They don't let you know about autoplay adding charges if you don't turn it off. That's only the tip of the iceberg. In using word documents, in navigating the internet, in using various websites I notice a common trend. These companies don't care about the customer at all. There is little drive to maximize convenience in the computer industry.
Why hasn't the market corrected this? Why hasn't a competitor come forward to tout how they do things differently from Facebook? If a company came forward and said they were a social networking site that would also let you know about new features if they were going to charge you for it on your phone then that would be a selling point.
Yes They should have warned users about the auto play feature. While I do think that sometimes people need to be aware and responsible of the features that they are using sometimes people have no idea about these kinds of things. If they are going to charge you for it their needs to be a notification.
I strongly support every new Facebook feature to be well in advance explained to users. Also, to be reversible, if it is not welcomed by a user. I only use Facebook on my PC, which is also work PC, and I find it quite annoying. I often talk over the phone with a client and suddenly some strange sounds, from another autoplay on my Facebook wall, start. I often have to mute my PC to prevent such awkward situations.
Yes, Facebook should have warned users about its autoplay feature.The autoplay feature launches content that users have not selected to play, exposing the user and often whoever is in the immediate vicinity to content they would not otherwise play. The content may be merely distracting, or it could be offensive.
I don't believe that Facebook failed the users in any way or harmed anyone by not warning them about the Autoplay feature. It seems to me that the feature is helpful and was easily mastered once people were aware of it. I don't see many negative impacts on the users, which would be the only reason to prompt Facebook to give a warning over something so trivial.