When personal information is stolen from large companies, in particular credit card information or personal identifying information, their identities can be stolen. Once this happens, the person can open new accounts in the victims name. If Steam would provide the victims with a credit monitoring service, all of this can be avoided and any identity fraud can be stopped before it happens.
With every one's life online, it is easy to forget that people are entitled to privacy. People should be careful with their information, but when asked for it by a company to use their service, the company should be responsible for protecting the information. If there is a glitch in the company's computer system, they should be obligated to protect the consumer.
The company steam should provide insurance to those whose personal information was compromised and exposed during a computer glitch because their is a risk of identify theft on the rise and people's social security numbers, credit card numbers, names, addresses can all be stolen. And in the event of a identity theft the company should take full responsibility.
Steam should provide insurance or some sort of compensation to those whose personal information is lost, compromised, or exposed through a computer glitch or hack. This would make users feel more comfortable when purchasing their product. For example, Microsoft will replace lost Microsoft Office if a computer gets wiped during a computer upgrade and this allows users to keep up with technology rather than worrying about having to re-purchase items and having the money to do so. It makes it a worthwhile investment overall.