Treating everyone the same is a nice ideal. However, in the end it is hard to do. A CEO has a large number of responsibilities and it is hard to make a critical phone call from a cubicle, when there is a person working customer service talking loudly on the phone next door. With different roles, it is hard to treat each person the same and be productive at work.
No, top executives at Wells Fargo do not deserve special treatment denied to other employees. C-level executives will always receive higher pay and more benefits than average workers, but all businesses should treat all levels of company workers with equal concern for safe, comfortable working conditions. High-level executives receiving special treatment while the rest of the company endures unfit basic working conditions indicates an unhealthy company culture.
The uncontested, number-one reason why people are unhappy at work is bad management. Nothing has more power to turn a good work situation bad than a bad boss. Sadly there are quite a lot of them around. A recent British study accused 1 in 4 bosses of being bad, while a Norwegian study said 1 in 5.
Top executives already get top salaries. The lower level workers should not get punished for company wide problems. Top executives should only get bonuses and special treatment if they can provide positive change in the company that is dependent on the actions of that executive. They should not get rewards for the title of their job.