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Not recognizing external hard drive

Albert77
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7/2/2019 9:40:59 AM
Posted: 1 year ago
My Xbox one S suddenly stopped recognizing my 4TB external hard drive. I've had this issue once or twice before and it was fixed with a hard reset. It didn't work this time. I've been up and down the Xbox support troubleshooting guide for this issue and done everything on the page and nothing has worked. I noticed the hard drive was really warm, Almost hot. I set it in front of a fan to cool off for about half an hour. I reconnected it to the Xbox and still nothing. And after only being on for a few minutes the hard drive was really warm again. Anyone having similar issues and/or know a fix? Please help.

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