Marketing matters most! As a former brick and mortar Registrar, I have experienced the aggressive sales/marketing tactics of "officials" at UoP while attempting to obtain transfer/transcript data over the phone. Much like the car salesman working to sell a car, The UoP tried/s to get the necessary information immediately in order to make "the sale. " Traditional and secure methods in place to gain access to this sort of information are unimportant to the admissions counselor and an impediment to closing the deal. I can almost hear the conversation that precedes the call to the brick and mortar school: "What will it take to get you to sign up today? "